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Clean & Disinfect High-Touch Surfaces Daily

3/27/2020 (Permalink)

High-touch areas: Keyboard, phone, tablet, phone, sink, toilet, light switch, door knobs, table SERVPRO of Upper Darby can help stop the spread of germs with a professional cleaning for your home or business.

As part of your daily prevention actions clean and disinfect high-touch surfaces and objects. High touch surfaces include:

  • Doorknobs
  • Countertops
  • Tables
  • Light Switches
  • Handles
  • Desks
  • Phones
  • Tablets
  • Keyboards
  • Toilets
  • Faucets
  • Soap Dispensers
  • Sinks
  • Remotes
  • Game Controllers

SERVPRO of Upper Darby is Here to Help!

SERVPRO of Upper Darby can help stop the spread of germs with a professional cleaning for your home or business. As the #1 choice for cleanup and restoration, we have the resources to help you immediately. Call SERVPRO of Upper Darby to see how we can help clean your home or business. (610) 352-0700

Professional Commercial Cleaning Services

3/25/2020 (Permalink)

SERVPRO professional in full PPE SERVPRO of Upper Darby offers professional cleaning services including the removal of biohazard contaminants

We Are Here to Help Get Your Business Back to Normal

SERVPRO of Upper Darby is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their properties. All of our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities. If you are interested in inquiring about our services we’re here to help – 24 hours a day, seven days a week, while life gets back to normal in the communities we all call home.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

SERVPRO Can Respond Quickly and Effectively to Help Minimize Business Interruption to Your Company

SERVPRO of Upper Darby uniquely prepared during this unprecedented time to clean, disinfect and sanitize your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well.

The CDC also recommends regular cleaning of the following areas/items:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevators and Escalators
  • Playground Equipment
  • Fitness Equipment

Does Your Commercial Property Need High-Touch Surface Cleaning and Disinfecting?

Call SERVPRO of Upper Darby – (610) 352-0700

Why Choose SERVPRO of Bear/New Castle

SERVPRO of Upper Darby professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

Tips and Best Practices to Minimize Your Risk

3/24/2020 (Permalink)

Hand stopping coronavirus SERVPRO of Upper Darby has years of experience in dealing with biological contaminants

Cities and states are taking increasingly drastic measures to curb the severity of the pandemic, including the closing of bars, restaurants, and public venues. In some areas, officials have issued “shelter in place” orders in order to compel residents to stay in their homes and limit movement. To further protect yourself, minimize your exposure with the following tips:

Practice Good Hygiene

  • Clean hands with sanitizer and wash your hands frequently
  • Avoid touching your face and cover coughs and sneezes
  • Disinfect “high touch” surfaces like doorknobs, light switches, tables, doorknobs, and handrails regularly
  • Increase ventilation by opening windows or adjusting air conditioning

At The Office

  • Stop shaking hands – use other noncontact methods of greeting
  • Use videoconferencing for meetings when possible
  • When not possible, hold meetings in open, well-ventilated spaces
  • Disinfect “high touch” surfaces like desks, keyboards, light switches, doorknobs, and telephones
  • Consider adjusting or postponing large meetings or gatherings

Stay Home If...

  • You are feeling sick
  • You have a sick family member in their home

Symptoms

Illness from COVID-19 is wide ranging, from mild to severe symptoms and death. According to the CDC, symptom may appear two days to two weeks after exposure:

  • Fever
  • Cough
  • Shortness of breath

It is important to consult your medical provider if you develop any severe or concerning symptoms.

Here to Help and Ready to Respond

SERVPRO of Upper Darby professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. Our professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

Call SERVPRO of Upper Darby at (610) 352-0700

How to Make Homemade Hand Sanitizer

3/23/2020 (Permalink)

Man using hand sanitizer We can help minimize the spread of germs with proactive cleaning!

With the coronavirus (COVID-19) causing concern globally, the Centers for Disease Control and Prevention (CDC) is stressing the importance of good personal health habits as a way to prevent the spread of the virus. The CDC states that you should wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating and after blowing your nose, coughing or sneezing. If soap and water are not available, hand sanitizer that contains at least 60 percent alcohol is the next best option.

With hand sanitizer in high demand right now, you may find your local stores are sold out. Here is an easy homemade hand sanitizer recipes you can use.

What You Will Need:

  • 12 tablespoons rubbing alcohol (at least 60 percent alcohol by volume)
  • 4 teaspoons aloe vera gel (commercial, not fresh)
  • funnel
  • clean liquid soap bottle, clean hand sanitizer bottle or squirt bottle

How to Make It:

  1. Combine the aloe vera gel and rubbing alcohol in a bowl.
  2. Mix well.
  3. Put the funnel into the opening of the soap or hand sanitizer bottle.
  4. Carefully pour in the rubbing alcohol mixture. 

Only use homemade hand sanitizers in extreme situations when hand washing isn’t available for the foreseeable future.

SERVPRO of Upper Darby Is Here to Help!

SERVPRO of Upper Darby can help stop the spread of germs with a professional cleaning for your home or business. As the #1 choice for cleanup and restoration, we have the resources to help you immediately. 

Call SERVPRO of Upper Darby at (610) 352-0700

Keep Your Home Virus Free by Clean & Disinfect High-Touch Surfaces in Your Home

3/20/2020 (Permalink)

Woman cleaning high-touch surfaces in her kitchen killing germs SERVPRO of Upper Darby is here to help

The Centers for Disease Control recommends we all take steps to clean and disinfect high-touch surfaces in our homes. Below, are facts on how long the virus might last and surfaces that should be cleaned and disinfected daily.

COVID-19 STABILITY

Coronaviruses may survive on surfaces for just a few hours or several days, although many factors will influence this, including surface material.

  • In Air - 3 Hours
  • Copper Surfaces - 4 Hours
  • Cardboard Surfaces - 24 Hours
  • Plastic Surfaces - 2 to 3 Days
  • Stainless Steel Surfaces - 2 to 3 Days

Clean vs. Disinfect

Cleaning and Disinfecting are two very different things. The CDC recommends we all do both, even if nobody in your home is sick.

  • Cleaning refers to the removal of germs, dirt, and impurities from surfaces. Cleaning does not kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.
  • Disinfecting refers to using chemicals to kill germs on surfaces. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.

High Touched Surfaces in Your Home

Transmission from person-to-person is a much greater risk than transmission via surfaces, but the CDC recommends we clean and disinfect high-touch surfaces in our homes at least once daily just to be safe, assuming we have had contact with the outside world in some way, either a person leaving and returning or goods coming in.

High-Touch Surfaces to Clean and Disinfect Daily:

Everyone’s home is a little different, so just think about the surfaces you interact with most.

  • Doorknobs
  • Light switches
  • Table surfaces
  • Hard dining chairs (seat, back and arms)
  • Kitchen counters
  • Toilets, (seat and handle)
  • Bathroom counters
  • Faucets, faucet knobs
  • TV remote controls
  • Game controllers
  • Mobile devices
  • Soap Dispensers

Clean Then Disinfect

  1. Clean the surfaces, removing any contaminants, dust, or debris. You can do this by wiping them with soapy water (or a cleaning spray) and a hand towel.
  2. Apply a surface-appropriate disinfectant. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus.

SERVPRO of Upper Darby Is Here to Help

SERVPRO of Upper Darby has years of experience in dealing with biological contaminants. We’ve have been recognized nationally as a leader in helping to clean and disinfect homes exposed to coronavirus. We operate under the highest standards established and expected from the leader in the industry. It is our privilege and honor to be able to help our citizens of Delaware County in this time of great need.

Call the Experts at SERVPRO of Upper Darby Today for a Proactive Cleaning!

SERVPRO of Upper Darby Is Here to Help During This Time of Need

3/18/2020 (Permalink)

SERVPRO Cleaning & Disinfecting Specialist with a COVID-19 cell background SERVPRO has been recognized as a leader in helping to clean and disinfect buildings exposed to COVID-19

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and disinfecting standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

At SERVPRO of Upper Darby, we are following all guidelines as provided by the CDC and local authorities. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.  SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS-CoV-2 on hard, non-porous surfaces. Porous surfaces that are not water-sensitive, such as carpet and other fabric material, cannot be disinfected but can be sanitized using SERVPROXIDE™.

Why Choose SERVPRO of Upper Darby

SERVPRO of Upper Darby is uniquely positioned to be helping. We’ve become recognized nationally and globally as a leader in helping to clean and disinfect buildings where coronavirus has been found. High-profile cases and the serious nature of the coronavirus pandemic have drawn the nation’s attention to the SERVPRO brand. We operate under the highest standards established and expected from the leader in the industry. It is our privilege and honor to be able to help our citizens of Delaware County in this time of great need.

Call Today for a Proactive Cleaning

If your home or business needs cleaning and disinfecting services, call the experts at SERVPRO of Upper Darby - (610) 352-0700.

Pet Urine Stains & Odors Removal

3/8/2020 (Permalink)

Orange cat SERVPRO of Upper Darby's technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor.

Pet Urine Stages

Cleaning a carpet with significant amounts of pet stains can be a tough challenge in carpet cleaning. Pet urine, when it is fresh, is fairly easy to remove. With enough time, however, urine passes from a primary stage of decomposing to a secondary stage and is more difficult to clean. Fresh urine in the primary stage is in an acid state with few bacteria. The warm, moist acid state allows bacteria to multiply, and bacteria change the urine to an insoluble salt. The secondary stage of decomposing, after the water evaporates, leaves highly alkaline urine salts, which normal carpet cleaning products will not easily dissolve. Pet urine causes both appearance and odor problems. The alkaline urine salts contain ammonia, which can cause a loss of color in textile fibers. Urine salts are also hygroscopic, meaning they attract moisture, and humidity, which helps release odors to the atmosphere.

Inspecting the Problem

When dealing with animal urine stains and odors, SERVPRO of Upper Darby carefully inspects the area to be cleaned. Several factors are considered during the inspection:

What kind of animal caused the urine spots?

Male animals tend to urinate around the perimeter of areas, while female animals tend to urinate in open areas.

How far did the urine spread?

A spot on top of the carpet about 2 square feet in size could mean 6 to 8 square feet of urine on the back of the carpet, 10 to 12 square feet on the carpet pad, and 14 to 16 square feet on the subfloor.

How deep did the urine penetrate?

Urine stains visible on the surface of a carpet are like the tip of an iceberg. Most of the urine will soak through the carpet into the padding and onto the subfloor.

How many animals caused the urine spots?

Of course, the number of animals in the home will affect how much urine may need to be cleaned. Another factor is how often the animal may have urinated? Animals are creatures of habit and will mark their territory and return to the same location to urinate again.

Locating the Problem

Finding the source of a urine odor is a first step in controlling the problem. There are a few methods used to locate areas that have been affected by pet urine.

Use your nose.

The human nose is not the most scientific detection method, but it is usually how we begin to locate odors.

High intensity light might reveal damage.

Discolorations from color loss or buildup of soils may be noticeable. You can also check the carpet backing to see if there are any stains. This will require you to disengage carpet from the tack strip.

Use a black light to detect urine stains.

Darken the room as much as possible, turn the lights off, and close drapes or blinds. Urine stains will appear as yellow spots under a black (ultraviolet) light.

A moisture sensor or a non-penetrating moisture meter might work to detect stains.

Urine salts absorb moisture out of the air and stay damp. A moisture sensor or a non-penetrating moisture meter should detect this moisture.

Treatment for Pet Urine Stains and Odors

To treat pet urine stains, you should follow three basic steps:

  1. Neutralize the urine residues.
  2. Sanitize the affected area.
  3. Deodorize the malodors.

Neutralize Residues

The alkaline urine salts can damage the dye sites of nylon fibers and damage wool fibers. As a pretreatment, clean affected areas with an acidic pH to neutralize the salts. SERVPRO of Upper Darby has professional cleaning products that will treat fabrics exhibiting color change due to high alkalinity. These products will neutralize the fabric and often return colors to normal.

Sanitize the Area

Urine stains are perfect host sites for bacteria. The associated odors are primarily caused by the action of the bacteria. Sanitizing the area might involve eliminating any materials serving as a food source for bacteria. Removing waste materials that are a source of odor is a basic step in any deodorization task. Urine-saturated carpet padding is often removed and replaced.

Sanitizing might also involve the application of an odor neutralizer that sanitizes the area of a carpet where applied. SERVPRO of Upper Darby has professional cleaning products that are effective on a wide range of malodors, including urine, and is effective for porous surfaces much as carpets.

Deodorize Malodors

After the cleaning procedures to neutralize and sanitize, counteract any remaining malodors. The deodorization task is sometimes challenging because affected materials are multilayered. Enzyme agents are a common deodorization product used by SERVPRO of Upper Darby’s cleaning professionals to eliminate odors from organic residues, including pet urine stains. The enzymes “digest” the residues and convert them to water-soluble compounds.

If you have already used a lot of detergents and spot removers, the carpet may need to be rinsed thoroughly with clean water before applying the enzymes. After the enzymes have had time to digest the soils, thoroughly rinsing the carpet with a hot water extract.

Heavy Pet Urine Odors on Carpet

If the pet urine odor in your carpet is bad, you may need to pull and discard the carpet along with the pad. The subfloor will need to be thoroughly cleaned and then clean water rinsed. After thoroughly drying the subfloor, a sealant should be applied. The sealant will lock in the odors so they will not wick back out. Once the pet urine odors are no longer detected, install the new carpet and padding.

Methods of Deodorizing the Residual Odor in the Air

HVAC Duct Cleaning

It may be necessary to have your HVAC air ducts cleaned to eliminate odors in the air. 

Ozone Machine

An ozone machine can be run to treat any residual odor in the air. Evacuate the people, plants and pets from the area before ozoning. After ozoning, ventilate your home with fans to bringing fresh air in.

There is No Guarantee

The amount of effort required to remove pet stains and odors may result in the treatment costing more than the affected material is worth. Urine that has been in a carpet for a long time will cause permanent stains and there is no guarantee that the stains or odor can be completely removed. Pet urine odors will most likely return if animals are still in house!

Reoccurring Odors

Odor problems may reoccur within a few days after cleaning. Since the basic principle of deodorization is to remove as much of the source of the odor as possible, you might have to repeat the cleaning procedure to remove more residue. Remember, most of the urine deposits are in the carpet backing and pad.

Need Animal Urine Cleanup Services?
Call SERVPRO of Upper Darby Today – (610) 352-0700

Why Choose SERVPRO of Upper Darby?

SERVPRO of Upper Darby has the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You know SERVPRO of Upper Darby as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

How Water Cleanup Works In Your Home

3/3/2020 (Permalink)

SERVPRO van pulling into a driveway SERVPRO of Upper Darby has specialized in water damage repair and restoration.

Water damage is a distressing situation, and your response time is crucial. When water leaks, it can carry bacteria, sewage, and grime into your home, staining furniture, carpets, walls, and floors. The quicker we respond to the situation, the less likely that permanent damage will occur. SERVPRO of Upper Darby has a crew of highly trained technicians who can be onsite within four hours. Every water damage event is a little different and requires a unique solution, but the general process stays the same.

Inspection and Water Damage Assessment

When a qualified water technician arrives on site, they can assess any immediate danger and mitigate the loss. This includes finding the water source, cordoning off areas of danger, and removing furniture and possessions.

A SERVPRO of Upper Darby professional can provide you with a detailed, step-by-step explanation of the process as well as the likely outcome of each step. If you know of any preexisting conditions or materials that could be a problem, like asbestos, you need to let our team know.

Water Removal & Drying / Dehumidification

We then begin extracting water. SERVPRO of Upper Darby uses powerful submersible gas pumps to extract pooling water. In less extreme cases, we can use industrial wet/dry vacuums to bring moisture out of carpeted floors. How long the initial drying process takes depends on the size of the affected area and the extent of damage, which is measured using moisture meters.

Cleaning, Sanitizing & Restoration

After the initial phase is completed, we can begin the restoration process. Carpets can be removed to clean and dry both sides, reducing the possibility of mold growth after the event. Items can be treated with sanitizer, dried, deodorized, and returned to their original place. SERVPRO of Upper Darby always looks to mitigate loss, but in some cases, some items may be beyond repair.


If you have a water emergency in your home, your first call should be to your insurance company. The second should be to SERVPRO of Upper Darby. Call us at (610) 352-0700.

Why Choose SERVPRO of Upper Darby?

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

SERVPRO’s Free Emergency READY Profile Mobile App

3/2/2020 (Permalink)

ipad and iphone with the SERVPRO Emergency READY Profile mobile app SERVPRO of Upper Darby is available 24 hours a day to restore your property and get you back to business.

Did you know you can access the SERVPRO Emergency READY Profile from your mobile device?

An Emergency Ready Profile(ERP) is used for your business in the event of an emergency.  The ERP contains important details about your business including emergency contacts and employee, shut off locations, utility contacts, insurance contacts, property overview and building access information.  These details can be reviewed at a moment’s notice and conveniently in your mobile device using the SERVPRO Ready Plan mobile app.  By having this information at your fingertips during an emergency and already having a plan in place, you will reduce the damages to your property and therefore significantly minimize business interruption.  Planning for an emergency is the key to timely mitigation, which is why we offer the ERP to businesses for free.

Have Questions? Call SERVPRO of Upper Darby Today – (610) 352-0700

Why Choose SERVPRO of Upper Darby?

As a trusted leader in the restoration industry, SERVPRO has over 1,700 Franchises in the U.S. and Canada that are ready to help. SERVPRO of Upper Darby professionals have the advanced training and equipment needed to clean or restore your home. We also have the resources to respond faster to any size disaster.

SERVPRO’s Advanced Technology: Hydroxyl Generator

3/2/2020 (Permalink)

SERVPRO's Hydroxyl Generator As experts in deodorization, SERVPRO of Upper Darby is trained to identify and eliminate offensive odors.

Deodorization & Air Purifier

The Hydroxyl Generator is one of the most scientifically-advanced pieces of equipment we use to combat malodors and leave a property deodorized following fire, water or biohazard damage events. These generators have been successfully tested on fires and other restoration and biohazard jobs, including floods, dead body situations, pet urine odors, skunk odors and many other types of odors.

How it Works:

UVA rays are emitted from the titanium dioxide photocatalytic lamps, where they then pass through a permanent anatase coated super reactor screen, forming electron hole pairs that react with water and oxygen in the air to form free electrons and hydroxyl radicals that then decompose and eliminate organic and inorganic gases and air pollutants.

Need Deodorization Services?
Call Us Today – (610) 352-0700

Why Choose SERVPRO of Upper Darby?

SERVPRO of Upper Darby has the training and equipment to identify and eliminate offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.