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Odors After Flooding

6/9/2020 (Permalink)

Man holding his nose outside of his home SERVPRO of Upper Darby has experience restoring homes affected by storms and flooding.

Flooding can leave behind unpleasant odors. The main culprit being mold, which creates musty odors that permeate your entire building. If the floodwater results in sewage loss within your building’s septic system, the smells will be even worse. The best way to remove these odors is to hire a professional water damage remediation company like SERVPRO of Upper Darby. Every flood damage event is a little different and requires a unique solution, but the general process stays the same. 

Dry the Flooded Area

Any standing water will need to be extracted first. For the remaining dampness, professionals will bring in heavy-duty air movers to promote air circulation to aid in the drying process. Dehumidifiers can also help with removing moisture from the air.

Take Note of Lingering Odors

As part of the water damage restoration process, professionals at SERVPRO of Upper Darby will remove items too badly damaged from mold growth to remedy. This can include panels of drywall or flooring. This will assist with eliminating the odor, but it’s important to pay attention to lingering odors and contact SERVPRO of Upper Darby.

Enhance Overall Air Quality

Indoor air quality is critical to your well-being. Replace furnace and air filters once every three months. You may also want to acquire a high-efficiency particulate air filter to remove substances that have entered the air through floodwater. Mold growth can lead to serious health complications, so if you smell something, act fast. Always allow a professional company to address any odors first before handling it yourself, because the wrong step could exacerbate the underlying problem.

Have Storm or Flood Damage?
Call Us Today (610) 352-0700

Why Choose SERVPRO of Upper Darby?

SERVPRO of Upper Darby has the training and equipment to identify and eliminate offensive odor. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

What Happens During and After A Fire In Your Home?

6/8/2020 (Permalink)

SERVPRO professional assessing fire damage with a homeowner SERVPRO of Upper Darby is here to minimize the effects of a fire on both your home and your life.

Fire damage can be a devastating experience for any property owner. A fire can destroy your property and its contents. Understanding the theory of fire can help you work through this unfortunate event.

Three components can wreak havoc on your property during and after a fire incident—fire, smoke and heat. All these components can cause a different type of damage, and the restorability depends on which component has caused the most damage.

Fire and Heat

Fire and heat are the most devastating component of a house fire. The heat generated during the fire can cause extensive damage to the non-combustible material in your home as well. In many cases, the material that is entirely or partially damaged in a fire needs to be replaced during the restoration process.

Smoke and Soot Residues 

Smoke and soot arise if there is an imbalance in the three ingredients (fuel, oxygen, and heat) required for burning. In an ideal situation, the burning material combines with the oxygen to generate heat and carbon dioxide, and there is no smoke or soot residue. However, during a house fire, the conditions are far from ideal. As the oxygen supply is not optimal during a house fire—and as the types of fuel available vary greatly—the material burns incompletely and generates smoke.

Smoke contains a variety of components, including suspended particles, gasses, and aerosols. As the smoke particles are microscopic (about 0.1 to 4 microns in size), they can penetrate porous surfaces such as drywall and fabric and cause discoloration and odors. Once these particles settle on surfaces, it is called soot, which can be challenging to clean and can cause extensive damage to your house and belongings. SERVPRO of Upper Darby technicians are IICRC certified and have years of experience in handling almost any type of smoke and soot residue. Hydroxyl generators, ozone machines, thermal foggers, and HEPA and carbon-filter air scrubbers are key weapons in our arsenal to combat odors and floating particulates.

Fire Damage Restoration Process

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Upper Darby has the specialized fire restoration training needed to restore your home to pre-fire condition.

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources

Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process

Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Call SERVPRO of Upper Darby today at (610) 352-0700 for your fire and smoke damage cleanup and restoration services.

Why Choose SERVPRO of Upper Darby?

SERVPRO of Upper Darby’s  certified cleaning and restoration specialist are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

The People, Process, and Products of a Higher Cleaning Standard

6/2/2020 (Permalink)

SERVPRO professional in Personal Protection Equipment cleaning and disinfecting a commercial property At SERVPRO of Upper Darby, we’re dedicated to inspiring confidence in communities across the country as we find our way to a new normal.

Certified: SERVPRO Cleaned is a defensive cleaning program that SERVPRO offers to commercial locations to address the current COVID-19 global pandemic. This is a level of clean that goes far beyond janitorial or carpet cleaning. When you choose Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard.

Based on the specific needs of your business, your location will undergo a thorough, expert deep clean rooted in the pillars of People, Process, and Product. Combining our proprietary training, cleaning solutions and processes creates an industry leading solution that will help provide your business, employees and customers the peace of mind that you are Certified: SERVPRO Cleaned.

People

The Professionals at SERVPRO of Upper Darby are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform.

Process

SERVPRO of Upper Darby’s professionals are trained to perform proactive or emergency responsive cleanups that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible.

Product

Certified: SERVPRO Cleaned has more than 100 exclusive cleaning products to meet any need including our proprietary cleaning agent, SERVPROXIDE, which is a hospital grade disinfectant that carries the Environmental Protection Agency’s lowest toxicity category and is National Sanitation Foundation certified for direct food contact surface use. All our products carry the Environmental Protection Agency’s registered emerging pathogens claims and meet the standard set by the Center for Disease Control and Prevention for hospital-grade disinfectant.

SERVPRO of Upper Darby Is Here to Help®

With more than 1,800 franchises nationwide, SERVPRO is a trusted leader in the restoration industry. SERVPRO professionals have been on the front lines of proactive and reactive COVID related cleanup and are Here to Help® as your business begins to reopen.

At SERVPRO of Upper Darby it is our duty, not our job, to inspire confidence by ensuring your business is Certified: SERVPRO Cleaned. Making community possible again. We’re here to help – 24 hours a day, seven days a week – until life is back to normal in the communities, we all call home.

Have Questions? Call Today (610) 352-0700

Certified: SERVPRO Cleaned - A Defensive Cleaning Program

5/19/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let Us Help You Get Back To Business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive Training & Specialized Products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, the professionals at SERVPRO of Upper Darby are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention (CDC) and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

The 3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.

Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 

Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Why Choose SERVPRO of Upper Darby?

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Upper Darby today at (610) 352-0700 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

How to Properly Wear a Cloth Face Covering

5/11/2020 (Permalink)

Illustration of how to properly wear a face mask SERVPRO of Upper Darby has been recognized as a leader in helping to clean and disinfect buildings exposed to COVID-19

Use of Cloth Face Coverings to Help Slow the Spread of COVID-19

Cloth face coverings should:

  • Fit snugly but comfortably against the side of the face
  • Be secured with ties or ear loops
  • Include multiple layers of fabric
  • Allow for breathing without restriction
  • Be able to be laundered and machine dried without damage or change to shape

CDC on Homemade Cloth Face Coverings

CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies), especially in areas of significant community-based transmission.

CDC also advises the use of simple cloth face coverings slows the spread of the virus and help people who may have the virus and do not know it from transmitting it to others.  Cloth face coverings fashioned from household items or made at home from common materials at low cost can be used as an additional, voluntary public health measure.

The cloth face coverings recommended are not surgical masks or N-95 respirators.  Those are critical supplies that must continue to be reserved for healthcare workers and other medical first responders, as recommended by current CDC guidance.

Cloth Face Coverings Should Not Be Placed On

  • Young children under age 2
  • Anyone who has trouble breathing
  • Individuals who are unconscious, incapacitated or otherwise unable to remove the mask without assistance

Reusable Face Coverings

Should cloth face coverings be washed or otherwise cleaned regularly?

Yes. They should be routinely washed depending on the frequency of use.

How does one safely sterilize/clean a cloth face covering?

A washing machine should suffice in properly washing a face covering.

How does one safely remove a used cloth face covering?

Individuals should be careful not to touch their eyes, nose, and mouth when removing their face covering and wash hands immediately after removing.

SERVPRO of Upper Darby is Always Here to Help

As we all come together in these times of uncertainty, many are being called on to do their part. At SERVPRO of Upper Darby, that means reaching out to our community to cleandisinfect and sanitize our homes, business and shared spaces. Our cleanup practices adhere to CDC guidelines and our use of EPA approved products means you can trust us to safely sanitize you homes or business.

Call SERVPRO of Upper Darby - (610) 352-0700

How to Make a Cloth Face Covering Using a T-Shirt

5/11/2020 (Permalink)

Instruction on how to make a face mask using a t-shirt SERVPRO of Upper Darby is Always Here to Help!

Pennsylvanians are urged to use cloth face coverings and reserve medical-grade masks for use by health care workers and first responders. Medical-grade masks include N95, KN95, surgical, or other masks that would be appropriate for a health care setting.

Homemade Cloth Face Coverings Can Be Used

The CDC advises the use of simple cloth face coverings slows the spread of the virus and help people who may have the virus and do not know it from transmitting it to others.  Cloth face coverings fashioned from household items or made at home from common materials at low cost can be used as an additional, voluntary public health measure.

Make a Cloth Face Coverings Using a T-shirt

Materials Needed:

  • T-shirt
  • Scissors

Instructions:

  1. Cut across t-shirt 7 to 8 inches from the bottom
  2. Cut out tie strings
  3. Tie strings around neck, then over top of head

SERVPRO of Upper Darby is Always Here to Help!

SERVPRO of Upper Darby has been helping local communities across the state, flatten the curve by performing residential and commercial deep cleaning and disinfecting services.

We offer proactive and reactive cleaning and disinfection services with the goal of minimizing the transmission of emerging viral pathogens, including the coronavirus.

Call SERVPRO of Upper Darby – (610) 352-0700

How to Make a Cloth Face Covering Using a Bandana

5/11/2020 (Permalink)

Instruction on how to make a face mask using a bandana SERVPRO of Upper Darby is Always Here to Help!

Pennsylvanians are required to wear face coverings in public settings, including in grocery stores, convenience stores, pharmacies, doctor’s offices, and on public transportation.

Homemade Cloth Face Coverings Can Be Used

The CDC advises the use of simple cloth face coverings slows the spread of the virus and help people who may have the virus and do not know it from transmitting it to others.  Cloth face coverings fashioned from household items or made at home from common materials at low cost can be used as an additional, voluntary public health measure.

Make A Cloth Face Coverings Using A Bandana

Materials Needed:

  • Bandana
  • Rubber Bands (or hair ties)

Instructions:

  1. Fold bandana in half
  2. Fold top down and fold bottom up
  3. Place rubber bands or hair ties about 6 inches apart
  4. Fold sides to the middle
  5. Tuck sides
  6. Place mask over face and nose then wrap rubber bands around ears

SERVPRO of Upper Darby is Always Here to Help!

SERVPRO of Upper Darby is uniquely positioned to be helping. We’ve become recognized nationally and globally as a leader in helping to clean and disinfect homes and buildings where exposure to coronavirus has been suspected or confirmed. 

How to Manage Spring Storm Damage

5/5/2020 (Permalink)

Tree fell on house after a storm SERVPRO of Upper Darby has experience restoring homes affected by storms and flooding.

Spring storms can wreak havoc on your property. Take matters into your own hands to prevent storm damage to your home, and be sure to call in the professionals at SERVPRO of Upper Darby when needed.

Prepare For Significant Rainfall

Storms can bring a significant rainfall which can quickly result in floods. Whether you have a sump pump, French Drain, or central drains, be sure to check them often and schedule routine maintenance.

Tree Maintenance

Take a look at yours and your neighbor’s trees for any suspicious limbs. These include branches that appear to be decaying, ones that are too close to power lines, and ones that are too close to your home.

Use Your Landscaping To Your Advantage

Once you know your house well, you’ll likely know the areas of your yard more prone to puddling and run off. Use landscaping to your advantage by planting wet-footed plants or installing confined pea gravel, or placing splash blocks to redirect gutter flow.

Know Before You Go

Prior to leaving your house, check the forecast and plan accordingly. If storms are in the forecast, close windows, secure pots and planters, close umbrellas, and stack or tie down patio furniture.

Prepare Your Basement

Make sure anything stored in the basement is kept at least 4 inches off the ground (especially irreplaceable items like photographs and mementos). Check your basement often for water or mold accumulation.

Storm Damage Cleanup and Restoration

SERVPRO of Upper Darby has experience restoring homes affected by storm and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

Have Storm or Flood Damage?
Call Us Today (610) 352-0700

Why Choose SERVPRO of Upper Darby?

Our certified cleaning and restoration specialist are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Avoid A Flooded Basement Caused by Sump Pump Failure

5/5/2020 (Permalink)

Diagram of a sump pump Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

If Your Sump Pump Fails, Your Basement Could Flood

Your sump pump is often your last line of defense against flooding.  It works by safely diverting water away from your house and is especially important during times of heavy rain when it puts your home at risk of water damage.  If your sump pump fails, you could find your basement flooded.  If this happens, it is important to act fast! Water damage can be a progressive issue and if not dealt with in a timely manner, this could lead to structural damage, mold and much more.

Avoid A Flooded Basement

  1. It is important to make sure your sump pump is in working order.  Otherwise you risk the chance that it could fail when you need it most.
  2. Check the float control to make sure it is free and not restricted or hung up.
  3. Occasionally, test your sump pump to ensure it is working properly. You can do this by filling the pit with water and watch to see if it is pumped away.  If not, you may have a problem.
  4. After heavy rains, check the sump pump inlet screen for any blockages. Blockage is one of the leading causes of sump pump failure.
  5. Replace the battery backup every 2-3 years.  The last thing you need is to find out your batter backup is dead in the middle of a power outage during a big storm. 

Have Water or Flood Damage?
Call
SERVPRO of Upper Darby – (610) 352-0700

Why Choose SERVPRO of Upper Darby?

When your home has water damage from a flooded basement, you need the company that can respond immediately. SERVPRO of Upper Darby’s highly trained technicians will employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

Helping Pennsylvania Fight a Pandemic with Proactive Cleaning

5/5/2020 (Permalink)

Servpro crew in PPE on a COVID-19 cleaning & disinfecting job SERVPRO has been recognized as a leader in helping to clean and disinfect buildings exposed to COVID-19

SERVPRO of Upper Darby has been helping local communities across the state, flatten the curve by performing residential and commercial deep cleaning and disinfecting services.

SERVPRO of Upper Darby offers proactive and reactive cleaning, sanitizing and disinfection services for commercial and residential propertieswith the goal of minimizing the transmission of emerging viral pathogens, including the coronavirus. Our crews stand ready to help minimize the spread of germs and are trained to adhere to the highest cleaning and disinfecting standards, making us the #1 choice for deep cleaning and disinfecting.

Call SERVPRO of Upper Darby – (610) 352-0700

Why Choose SERVPRO of Upper Darby?

SERVPRO of Upper Darby uses EPA approved products and follows the CDC guidelines for cleanup practices. We’re here to help – 24 hours a day, seven days a week, while life gets back to normal in the communities we all call home.